Ve Kay Boutique Privacy Policy

1. Overview

This Privacy Policy explains how Ve Kay Boutique ("we", "us", or "our") collects, uses, and safeguards your information when you visit our website, interact with our social media, or engage with our services, including enquiries, appointments, and purchases.

2. Information We Collect

• Contact details: name, email address, phone number.
• Order and enquiry details: product interests, appointment preferences, messages.
• Usage data: pages visited, device/browser information, approximate location.
• Social interactions: messages or comments via Instagram, Facebook, or WhatsApp.
• Media: images or testimonials that you voluntarily share with us for features or client diaries.

3. How We Use Your Information

• To respond to enquiries, schedule consultations, and provide customer support.
• To process and deliver orders, alterations, and aftercare services.
• To improve our website, products, and services, and personalize your experience.
• To send updates, offers, and event invitations when you opt in.
• To showcase client diaries/testimonials when you provide consent.

4. Legal Bases

We rely on legitimate interests to operate our boutique and website, contract to fulfill purchases or consultations, and consent for marketing communications or featuring client stories.

5. Sharing Your Information

We do not sell your personal data. We may share information with trusted providers solely to operate our business (e.g., payment processors, courier services, web hosting, analytics) under appropriate safeguards.

6. Cookies & Analytics

We may use cookies and similar technologies to improve site performance and analyze usage. You can control cookies via your browser settings. Third-party analytics tools may collect anonymized usage data.

7. Data Retention

We retain personal information only as long as necessary for the purposes described above or as required by law. When no longer needed, we securely delete or anonymize the data.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Withdraw consent for marketing at any time.
• Data portability where applicable by law.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us to remove it.

11. International Transfers

Your information may be processed outside your country of residence. Where required, we use appropriate safeguards to protect your data in accordance with applicable laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review it periodically.

13. Contact Us

For privacy questions or requests, contact Ve Kay Boutique at hello@vekayboutique.comor call +91 87544 89023.